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Cover Letter for Customer Service Job

Do you need to include a cover letter for customer service job applications?

No matter if the job asks for one or does not ask for a cover letter you should always include one with your resume. A covering letter should never be just a simple statement of interest or a generic letter that could be used for any application. It is your chance to show not only your interest in the job but to also show just how well suited you are to it. A well written cover letter for customer service job applications can showcase your ability to communicate well as well as show the recruiter that you are clearly worthy of an interview.

How to write your cover letter for customer service job

A cover letter to apply for a job is an opportunity to show the recruiter that you are worthy of being invited for an interview. But to achieve this you will need to ensure that it is written well. The following are a few simple tips for writing your cover letter for customer service job:

  • Address the letter to a real person, a quick phone call will usually get you the name of the recruiter.
  • Identify the main skills and qualifications that the recruiter is looking for from their advert and website, then ensure that you show clearly in your letter that you have them.
  • Demonstrate your skills with clear but short examples, not just state that you have them.
  • Write using language that the recruiter will understand, do not use slang or acronyms.

An example cover letter for customer service job

The following is a sample of a cover letter for a customer service job, remember that your letter however needs to be focused to the specific job that you are applying to and not just be copied from anything that you see online:

Dear Mr. Juan,

Please find attached my resume in application for the position of customer service agent that you have advertised on your website.

I have spent the last 5 years working in XYZ call center and for the last 3 years have been working exclusively in customer service answering customer queries and solving problems.

During the last 3 years I have been awarded employee of the month 5 times for my work with our customers and have received many commendations for the work that I have done.

I am a friendly and well spoken individual and my temperament ensures that I can cope with even the most difficult of customers without issues or complaints. During my time working with XYZ I had the lowest percentage of calls with customers asking for their calls to be escalated.

I am a hard working and conscientious individual and I am available to work overtime whenever required and rarely have any time off of my work.

I look forward to hearing from you and having the opportunity to interview for this exciting position. I am available for interview at any time and can be contacted on any of the numbers listed on my resume.


Yours sincerely,

Miss H. Melborn

We can write your cover letter for customer service job

Writing an impressive cover letter for customer service job or a cover letter for summer job is not always easy which is why many job seekers will use a professional service such as ours to boost their chances of success. We offer job cover letter and resume writing through some of the very best qualified and experienced writers that you will find online. They write unique and error free letters that are covered by our full satisfaction money back guarantee.

So if you need help with your cover letter for customer service job just contact our experts here today for affordable and reliable writing help.